Terms and Condition, Shipping and Refund Policy

INTRODUCTION:

Puranmal Group and/or its affiliates ("Puranmal’s") provide website features and other products and services to you when you visit or shop at www.puranmal.ae to use our products or services. Puranmal’s provides the services subject to the following terms and conditions.

By using Products or Services through www.puranmal.ae, you willfully out of free will unconditionally agree to these below conditions.

PRIVACY:

Please review our Privacy Policy, which also governs your use of all information (whether personal or public).

ELECTRONIC COMMUNICATIONS:

When you use any of Puranmal’s service, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail/text message. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT:

All content included in or made available through any of the availed service, such as text, graphics, logos, button icons, images, audio clips and data compilations is the property of Puranmal Group or its content suppliers and shall be protected and governed by laws of the country of United Arab Emirates. Any unwarranted copying of content is strictly prohibited and illegal.

TRADEMARKS:

In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any service are trademarks or service mark of Puranmal Group or it’s affiliates or it’s content suppliers but you by availing of the services does not get any right for copying or using the same.

YOUR LOGIN ACCOUNT:

If you register yourself with the portal, you are responsible for maintaining the confidentiality of your account information and password and for restricting access to your computer. You agree to accept responsibility of authenticity of the information and for all activities that occur under your account or password. However, Puranmal Group reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion with no damage or demure payable to you.

RISK OF LOSS:

All items purchased through electronic mode through this website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the courier (shipping partner) for dispatch.

SHIPPING POLICY:

1. If any Order is placed after 6:00 pm, it will be process for dispatch next day only.

2. Any order place on UAE weekend, i.e. either on Friday or Saturday post 6:00 pm, will be processed for dispatch on Monday evening due to limited shelf life.

3. Shipping address, contact information & telephone numbers should be accurate and any delay in delivery due to any incorrect information supplied would be sole responsibility of customers. The time required for each location is indicated in this link.

                 

RETURNS, REFUNDS AND TITLE:

Puranmal Group does not take title to returned items due to the perishable nature of our products. Any case of refund or cancellation is at sole discretion of Puranmal Group.

10% cancellation charges will be applicable on order cancellations by customer.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY:

THE PURANMAL GROUP’S SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE SERVICES ARE PROVIDED BY PURANMAL’S ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. PURANMAL GROUP MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE PURANMAL GROUP’S SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE PURANMAL GROUP’S SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE PURANMAL’S SERVICES IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, PURANMAL GROUP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PURANMAL GROUP DOES NOT WARRANT THAT OUR SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE PURANMAL GROUP’S ONLINE SERVICES, PURANMAL GROUP’S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM PURANMAL GROUP ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. PURANMAL GROUP WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY PURANMAL’S SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY PURANMAL’S SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

DISPUTES:

Any dispute or claim relating in any way to your use of any PURANMAL’S Products / Service, or to any products or services sold or distributed by PURANMAL GROUP or through www.puranmal.ae will be subject to exclusive jurisdiction of the Emirate of Dubai in the country of United Arab Emirates.

We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action.